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Repair shop

From notebooks and WhatsApp to a repair shop with its own system

In use since October 2026

chaco-shop.vercel.app
Website of Chaco Shop

Where it started

Work orders lived on paper and in chats: there was no way to know which device was ready, how much was owed or which part was missing.

How we solved it

We designed the system around how the shop actually works: every device that comes in is a work order with its code, a signed receipt and a clear path of statuses, from “received” to “delivered”.

Customers stop calling to ask: they approve the quote from a link and follow their device online with the code and the last digits of their phone number.

Behind the scenes, inventory is deducted when the repair is done, the cash register matches the payments and pickup reminders go out ready to send over WhatsApp.

Under the hood

What the system does

01

Work orders and kanban

Statuses with rules (nothing is delivered without being “ready”), history and a receipt with QR code.

02

Online quotes

A private link to approve or reject; if the quote changes, the old link stops working.

03

Inventory and cash

Atomic stock movements, low-stock alerts, counter sales and closing by payment method.

04

Tracking and reminders

A customer portal, reminders at 7, 15 and 30 days and a warranty per device.

The case in numbers

What is up and running

  • Coded work orders, statuses and kanban
  • Customers approve the quote from a link
  • Online tracking with a QR code on the receipt
  • Inventory, cash register and pickup reminders
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